Privacy Policy

Who this covers

This policy explains how Jeremy Van Wert, LMFT, MBA (“I”, “me”) handles information collected through this website. It covers the website only. Information you share once you are an active therapy or coaching client is handled under the separate practice notice and consent forms you sign at intake, and under California and federal health privacy law.

What I collect

I collect two kinds of information:

• Information you give me. Your name, email address, phone number, and whatever you choose to write when you book a consultation, apply for a retreat, or contact me. Retreat applications may ask about your work, your goals, and your availability.
• Information collected automatically. Your browser type, device type, approximate region, the pages you visit, and how you arrived. This is only collected if you accept cookies on your first visit.

How I use it

I do not sell your information. I do not share it with anyone for their own marketing.

• To reply to you and schedule a consultation.
• To review a retreat application and tell you whether it is a fit.
• To send information you asked for about services, retreats, or availability.
• To understand how the site is used so I can improve it.

Health information

Please do not send detailed medical history, diagnoses, or clinical concerns through this website, email, or a web form. None of those channels is designed for protected health information. A consultation call or the secure intake process the partner clinic provides is the right place for that.

If you are cleared for ketamine-assisted work, the partner clinic collects and holds your medical screening under its own privacy practices, and it — not this website — is the custodian of that record.

Services I use

A small number of trusted providers process information on my behalf. Each is bound to use it only to provide their service:

• Google Calendar appointment scheduling, for booking consultations.
• GoHighLevel, for contact and retreat application forms and follow-up messages.
• Cloudinary, for serving photographs on this site.
• YouTube (privacy-enhanced mode), for the videos embedded on this site.
• Website hosting and analytics providers that keep this site running and measure usage.

Cookies

On your first visit you are asked whether to allow cookies used for analytics and measurement. Nothing in that category loads until you accept. If you decline, the site works exactly the same; I simply do not measure your visit. You can change your choice at any time from the Cookie settings link in the footer.

A small amount of strictly necessary storage is always used to remember that choice.

How long I keep it

Consultation enquiries and retreat applications are kept for as long as needed to respond and, if you become a client, for as long as professional record-keeping rules require. Otherwise I remove enquiry records once they are no longer relevant. Analytics data is kept in aggregate.

Your choices

You can ask me what information I hold about you, ask me to correct it, or ask me to delete it. If you are a California resident you have specific rights under the CCPA, including the right to know and the right to delete; I do not sell or share personal information as those terms are defined there.

Email me and I will respond. Verified requests are handled within 45 days.

Security

This site is served over an encrypted connection and the forms it embeds are hosted by providers that do the same. No method of transmission over the internet is perfectly secure, which is why sensitive clinical detail belongs in a consultation rather than a web form.

Children

This site is not directed at anyone under 18 and I do not knowingly collect information from minors through it.

Changes

If this policy changes in a meaningful way the date below is updated. Please check back occasionally.

Contact

Questions about this policy, or a request about your information? Book a consultation or reach out through the contact details on the booking page and mark your message “privacy request”.